I recently returned from Masvingo, Zimbabwe where I helped implement the Aidmatrix Online Warehouse solution for CARE Zimbabwe. This is the first of several warehouses where they plan to implement our solution. There were 13 people attending the training – half from the next warehouse that will go-live. It was delightful having such an attentive group – all eager to learn and play with the software. Every morning, they were all in their seats ready to go - well before the scheduled time.
I also learned first-hand the importance of us having an off-line version that can be used when the internet is down. Electricity in Zimbabwe cannot be taken for granted. In fact, there were scheduled black-outs every Thursday – but we also encountered several unexpected ones. Back-up generators were not dependable. Even when power was not a problem, the internet services were not reliable. It was a new experience for me to be without internet and lights.
I found the CARE team highly professional with their logistics knowledge. They all understood the role technology plays. It was also fun seeing all of them going to their FaceBook accounts during breaks. At the end of the 2 weeks, the logistics supervisor, Juliet, said “Aidmatrix is really going to help us move to the next level of performance in our warehouse”.
Managing Director - Aidmatrix Europe