When I was in Sri Lanka last week working with a new partner, I met Jacob. Jacob lives in a country that has been war-torn for nearly his entire life. His particular region has often been part of the ‘front lines’ of the conflict. In his early forties, Jacob had worked as a custodian cleaning and maintaining office facilities at an international relief agency.
The agency has a nearby field office responsible for helping care for nearly 300,000 Internally Displaced Peoples (IDPs) rendered homeless due to the conflict. About 7 months ago, Jacob received a promotion – the opportunity to come to the office and perform some warehouse record keeping. This week, Jacob learned Aidmatrix’s Online Relief Warehouse application.
With only 7 months of mostly self-taught computer experience as a background, Jacob has been able to master the Aidmatrix system – providing real-time critical warehouse information to managers and executives throughout the agency’s offices in-country and at their international headquarters.
His efforts to master and use the Aidmatrix system in the field have empowered him to be a significant contributor to the relief efforts in his home region. He’s also providing valuable feedback to improve the solution, so he and others can make an even greater impact through their application of the technology. Jacob’s obvious pride in his new-found role as the key information source is well deserved. He is a tireless contributor who is passionate about his work. It is an honor to empower him with our tools and to count him as a member of the Aidmatrix community.
Keith Thode, COO, Aidmatrix